Shipping Policy
Shipping Policy
Thank you for shopping with Solkist ✨
We are committed to getting your order to you as quickly and safely as possible.
Processing Times
All orders are processed within 1–3 business days. During launches, sales, or restocks, processing times may be slightly longer.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Shipping Within Australia
We offer Australia-wide shipping with tracked delivery options available at checkout.
Free Express Shipping is available on all Australian orders over $70 AUD.
Estimated shipping times:
- Standard Shipping: 2–8 business days
- Express Shipping: 1–4 business days
Shipping times are estimates only and may vary depending on your location and postal service delays.
International Shipping
We currently ship to selected international locations. Shipping rates and delivery timeframes are calculated at checkout based on your destination.
Please note customers are responsible for any customs fees, import duties, or taxes required by their country.
Incorrect Addresses
Please ensure all shipping information is entered correctly before placing your order. Solkist is not responsible for delays or lost parcels due to incorrect shipping details.
Lost or Delayed Parcels
Once parcels are handed to the shipping carrier, delivery times are outside of our control. However, if you experience any issues with your order, please contact us and we will do our best to assist.
Contact Us
For any shipping enquiries, please contact us via our Contact Us page or email us directly.
Thank you for supporting our small business 🤍
