Refund Policy

Refund Policy

At Solkist, all sales are final 

 

 

Due to hygiene reasons and the nature of our products, we do not offer refunds or exchanges for:

  • Change of mind
  • Incorrect product selection
  • Used or opened products
  • Delayed shipping times outside of our control

Please ensure all order details and product selections are correct before completing your purchase.


Damaged or Incorrect Orders

If your order arrives damaged or you receive the incorrect item, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos of the item/s received
  • A description of the issue


Once reviewed, eligible orders may be issued store credit at the discretion of Solkist.


Allergic Reactions

We recommend performing a patch test 24 hours prior to use and reviewing all listed ingredients before purchasing. Solkist is not responsible for allergic reactions or sensitivities.

 

Contact Us

 

For any order enquiries, please contact us via our Contact Us page or email us directly.


Thank you for supporting our small business 🤍

Customers are saying

5.00 ★ (21)
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Kathy Rayner

So easy to order. Everything delivered the next day. Even responded to questions quickly. Highly recommended

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Solkist
Hannah Croft

Mika is so lovely the brand is amazing products are customer focused and not profit driven ♡

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Solkist
Matildabairddd

amazing tan 😍😍😍went on so good and days after still looks amazing

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Solkist
Ashlie xx

Wow…. I applied the Glow Ritual tanning butter this morning, only once & the Glow Lift face tanning drops - I AM SHOOK!!! I look so tanned already 🩷😍

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Solkist
Hannah Croft

Amazing fake tan! The colour is beautiful 😍
There is absolutely no fake tan smell at all unlike other brands.
Amazing customer service too 👏 👌

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Solkist
Ashlie xx

My first time using Glow X Ultra Dark and I am obsessed!!! The foam applied so easily, smelt amazing and when I woke up the next day I was so impressed. The tan is beautiful and so natural! X

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Solkist
MillieH

The primer and exfoliating mitt are an incredible combination, left my skin feeling amazing before I use the fake tan! Highly recommend

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Solkist
Bailee-Jaide

The glow X medium- dark product is so good! The best tanning product I’ve used, no streaks, no worries of getting tan on my bed! Colour free and so simple, the best tanning colour that I’ve had

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Bailee-Jaide

The remover/ skin prep product was so good, so easy to use and so simple! definitely recommend for everyone

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Mayaweston

I ordered the medium/dark tan, tan remover, gradual tan I have used them all and absolutely love these products!! No stains left on my clothes or bedsheets when using the tans and the end results were unbelievable. I will definitely be getting more!

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Solkist
Brooklyn

I ordered the medium/ dark tan so it was the perfect tan tone that i was looking for. Was easy to apply and the quality of the product is very good. Highly recommend